Unified Chat Automation

Elite Multi-Agent Platform for
Telegram CRM

Supercharge client communication. Automate support queries, sync team inboxes, and run AI chatbot assistants directly within Telegram.

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Trusted by forward-thinking companies

Conversational Excellence

Automated Telegram Bot CRM

Bring structure to your Telegram channel and group interactions. Build dynamic AI customer flows, segment incoming leads, and collaborate with your team natively.

  • ✔ Unified Team Inbox (Multiple agents managing Telegram chats simultaneously)
  • ✔ Interactive AI Bots (Resolve FAQs 24/7 with ChatGPT, Gemini, & DeepSeek)
  • ✔ Lead Pipelines & Tags (Qualify, label, and transfer chats seamlessly)
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Telegram bot CRM multi agent inbox workspace screenshot

How to Setup Telegram CRM Integration

Step 1

Enter Telegram Phone Number

Navigate to the OnlineLiveSupport CRM dashboard, select the Telegram integration tab, and enter the phone number associated with your Telegram account (including country code).

Go to OLS Dashboard
Enter Telegram phone number step 1
Step 2

Verify with Telegram OTP

You will instantly receive a secure one-time password (OTP) verification code directly within your Telegram app. Enter this code into the OLS dashboard to link your account.

Enter verification OTP code step 2
Step 3

Configure Team & AI Automations

Your Telegram CRM is now live! Instantly connect it to your shared multi-agent inbox, deploy advanced AI chatbot assistants (ChatGPT/Gemini/DeepSeek), and invite your support agents.

OLS multi agent CRM shared team inbox workflow setup step 3

CRM for Telegram Key Use Cases

📥

Inbound Support

Deliver instant resolution to your clients with automated voice & text processes that tackle support requests 24/7.

  • ⚡
    24/7 AI Smart Bot Resolves standard FAQs instantaneously, reducing human load by up to 70%.
  • 👥
    Unified Team Inbox Routes high-intent chats to human agents smoothly with full conversation backups.
  • 📊
    Sentiment Analytics Measures ticket resolution metrics, user sentiment, and support latency.
📤

Automated Sales

Track customer interactions, nurture high-potential users, and organize conversion funnels systematically.

  • 🏷
    Custom CRM Labels Categorizes customers dynamically based on pipeline stages, interests, and intents.
  • 🤝
    Agent Transfer & Notes Supports internal discussions with private team notes and seamless handovers.
  • 📈
    Zero Markup Predictability Eliminate per-chat charges. A predictable flat monthly subscription matches your scale.
100% No-Code Solution
Go Live in Under 5 Minutes
No Technical Skills Required

Why Choose Our Telegram CRM Software?

Transform how you manage Telegram conversations and scale your business.

Manage Telegram Chats at Enterprise Scale

  • Consolidate user chats into a single, highly collaborative multi-agent inbox.
  • Tag, label, and filter client inquiries dynamically in real time.
  • Add private notes and collaborate internally before responding.
Telegram CRM Inbox Workspace

Predictable Cost, Maximum Growth

  • Connect easily using our official API bot infrastructure.
  • Flat rate pricing ensures no nasty surprises at the end of the month.
  • Keep communications secure and robust on Telegram's high-speed framework.
Automated Telegram CRM Campaign Management

Limitless Integrations

Supercharge your workflow by connecting OnlineLiveSupport with the tools you already use. Build powerful automated pipelines using our native integrations and Webhooks.

Google Sheets
WooCommerce
Meta WhatsApp
OpenAI
DeepSeek
WordPress
Shopify
Telegram
Simple Pricing

Plans for every team size

Start free, scale as you grow. No hidden fees, cancel anytime.

Free Trial

Trial

Try all Starter features for 3 days. No credit card required.

$0

For 3 days

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Included Features
  • Contact Limit 10
  • Chat Tags
  • Notes
  • Chatbot
Telegram Add-on
  • Telegram Inbox

Starter

Paid

Manage chats, flows, QR login, REST APIs, and warmers.

$39.99$30

For 30 days

Get Started
Included Features
  • Contact Limit 3000
  • REST API Access
  • WhatsApp Warmer
Telegram Add-on
  • Telegram Inbox
POPULAR

Pro

Paid

Everything in Starter + Shared Team Inbox, Webhooks, Sheets Sync, and MySQL.

$89.00$70

For 30 days

Get Started
Included Features
  • Contact Limit 10000
  • Shared Team Inbox
  • Dynamic Routing

Frequently Asked Questions

Common questions regarding our Telegram CRM integration.

How does the Telegram CRM integration work?

OnlineLiveSupport connects your Telegram account directly to a multi-agent CRM panel, letting your support and sales teams chat with customers, apply lead labels, add internal notes, and automate responses from a single dashboard.

Do I need to create a Telegram bot to use this CRM?

No, you do not need to create a bot. You can securely connect your existing Telegram account in seconds by entering your phone number and verifying it with a one-time password (OTP) sent directly to your Telegram app.

Can multiple agents manage my Telegram messages simultaneously?

Yes, our shared team inbox on the Pro plan and above allows multiple agents to view, reply, and assign Telegram conversations, complete with smart agent routing and transfer protocols.

Can I automate Telegram with AI chatbots?

Absolutely. You can integrate advanced AI models like ChatGPT, Google Gemini, and DeepSeek to resolve customer queries 24/7 on Telegram instantly.