Terms of Service

Effective Date: May 1, 2026

Welcome to OnlineLiveSupport. These Terms of Service govern your use of our website located at www.onlinelivesupport.com and our SaaS CRM platform. By accessing or using our platform, you agree to be bound by these Terms.

1. Access and Use of the Service

OnlineLiveSupport grants you a non-exclusive, non-transferable, revocable license to access and use our platform for your internal business purposes, subject to these Terms.

• You are responsible for maintaining the security of your account and password.
• You must not use the platform for any illegal or unauthorized purpose.
• You must comply with Meta's official WhatsApp Business API policies.

2. Subscription and Billing

Certain parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. We offer a free 3-day trial which requires no credit card.

3. Uptime and Reliability

We strive to provide a 99.9% Uptime SLA for our platform. However, our services may be interrupted for scheduled maintenance, or for reasons beyond our control.

4. Data and Privacy

Your privacy is critically important to us. Our use of your personal data is governed by our Privacy Policy. By using the Service, you consent to our collection and use of personal data.

5. Contact Us

If you have any questions about these Terms, please contact us at [email protected].