Privacy Policy

Last Updated: May 1, 2026

At OnlineLiveSupport ("OLS", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our platform.

1. Important Information and Who We Are

This Privacy Policy aims to give you information on how OnlineLiveSupport collects and processes your personal data through your use of this website and our CRM platform, including any data you may provide through our service.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, email address and telephone numbers.
• Technical Data includes IP address, login data, browser type and version, and operating system.
• Usage Data includes information about how you use our website, products and services.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into with you.
• Where it is necessary for our legitimate interests.
• Where we need to comply with a legal obligation.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. All communication processed via the Official Meta API benefits from robust encryption standards.

5. Contact Us

If you have any questions about this Privacy Policy, please contact our team at [email protected].