OnlineLiveSupport

Start Free Trial

Enhance your customer experience via WhatsApp

Increase your conversions and improve your sales, support and marketing on the World’s most popular app holding over 2 billion active users.

Get your free trail
WhatsApp-Business-Official-Business.png

Join the 1,000+ companies using onlinelivesupport

Why Choose Us

Get a verified Whatsapp Business account with a green tick

Official API by WhatsApp for sustainable channel growth.

Direct access to Official WhatsApp Business API, Flat Fee Monthly Pricing, No Markup On WhatsApp Pricing

All channels into Single view Inbox

Improve efficiency and performance by using a single interface across multiple channels and teams, powered with business rules such as internal notes, quick and automated replies, ticket status and so on..

Custom Notifications

Send OTP, shipping updates, cart abandonment, order status, upsells,  payment reminders, appointment reminders and other notifications on WhatsApp using our API

No Code Chatbot

Create a chatbot (without having knowledge in programming or code) & answer basic queries and map your customer engagement journey with a flow builder to include drip campaigns & abandoned cart texts.

No Code Chatbot

Broadcast & Bulk Sender

Send Broadcast and personalized messages on WhatsApp even if the recipient does not save your number

Zero touch support with quick replies

Create and save FAQs as cannel responses and access them by using short key “/“ command in editor and faster the conversation.

Automate conversations and workflows

Automatically segment and label clients and send targeted messages based on their behavior.

API Support & easy webhook

Developer’s friendly and easy to use. Receive and send messages using HTTP requests.

 

48%

more qualified leads

30%

better customer satisfication (CSAT)

30%

increase in repeat purchases

2x

more conversions

One Messaging support for Marketing, Sales,
Support & Engineering

Marketing Messaging

Broadcasts may be used to target certain interests, drip campaigns can be used to enrol new contacts, and APIs can be used to activate event-based promotions.

Conversational
Sales

Increase sales visibility, auto-qualify prospects, and link with your CRM by trading in personal messengers for corporate accounts.

Conversational Support

Use automated messaging to identify client concerns, then route them to the appropriate agents based on their ability, function, language, shift, and other factors.

Transactional Notifications

Send massive notifications from the platform, such as emergency broadcasts or outage warnings, or trigger them through API.

WhatsApp Benefits for your Businesses

WhatsApp stands out as one of the most important communication channels for businesses. Here’s why

Higher Response rate​

Brand Recall

Better Read Ratio

Rich Messaging

Customer Preference

High Open Rates

Integrate with your favourite Apps

Integrate with your favourite app and enhance your customers communication and business

What Our Customers Say!

Ravi Kumar Senior Admin Executive

"By connecting more than 6 channels, Onlinelivesupport allows me to be more nimble in the support center's service for my platform's users, and we have all the traceability in one location."

Sandy Lee IT team

"You're definitely the finest chat support I've ever received,. One thing to note is the chat's intimate and eye-level attitude. Also, be quick to answer."

Andrew Watson Sales Executive

“Our team uses Onlinelivesupport to create a seamless and automated backend procedure that allows us to interact with more consumers online.”

Praveen Kaur Assistant Manager

"Onlinelivesupport has proven to be invaluable to our customer interaction experience. The whole team is able to see and respond to messages, add offline comments and delegate to other team members."

Alice Yong Product Development Team

"This tool has been life-changing. Now, my team and I can give our potential and current customers the best services, giving them responses quickly, closing more deals, due to floristry is a compulsive buy for a customer."