2026年7月1日上线 Meta官方公告
Meta Business Agent — 服务客户并完成销售的WhatsApp AI
Meta全新AI代理可处理完整的WhatsApp对话——回答产品问题、筛选潜在客户并完成交易。从2026年8月1日起按token计费，每条消息约4-5美分。
免费试用OLS CRM — 固定月费
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什么是Meta Business Agent平台？
2026年7月1日发布的Meta Business Agent Platform允许企业在WhatsApp Business Platform上直接部署原生AI代理，用于回答问题、筛选潜在客户和完成交易。
💡 Meta supports combining Meta Business Agent with third-party AI agents (like OLS CRM) and human agents with seamless handoffs.
🔵 Meta Business Agent
- ✓ Native to WhatsApp — built by Meta
- ✓ No third-party integration needed
- ✓ Handles full transactions end-to-end
- ✗ Charged ~4-5c per message (from Aug 1)
- ✗ No shared team inbox
- ✗ No broadcast campaigns
- ✗ No CRM contact management
- ✗ No e-commerce integrations
🟢 OLS CRM AI Chatbot
- ✓ AI chatbot + human agent team inbox
- ✓ Seamless AI to human handoff
- ✓ WhatsApp broadcast campaigns
- ✓ Full CRM — contacts, history, notes
- ✓ Shopify, WooCommerce, WordPress
- ✓ Flat monthly pricing from $30/mo
- ✓ Official API & QR connection
- ✓ Omnichannel: WhatsApp + Telegram
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